Privacy & Data

Privacy Policy – rbajeee Online Gaming Platform

At rbajeee, your privacy is not an afterthought. This Privacy Policy explains exactly what personal data rbajeee collects, why it's collected, how it's used, and what rights you have over your own information. We've written it in plain language so you actually understand it.

Last updated: 1 January 2025
256-bit
SSL Encryption on all data
0
Third-party data sales — ever
24h
Response time for data requests
100%
Player control over account data

1 Who We Are

rbajeee ("rbajeee", "we", "us", "our") operates the online gaming and betting platform available at rbajeee.net, including the rbajeee mobile app and all associated services. rbajeee is the data controller responsible for the personal information you provide when using the platform.

This Privacy Policy applies to all players, registered users, and visitors to rbajeee. It covers all personal data collected through the website, the rbajeee app, customer support interactions, and any other point of contact between you and rbajeee. By using rbajeee, you confirm that you have read and understood this Privacy Policy.

Questions about your data? You can contact the rbajeee data team at any time by emailing [email protected]. We aim to respond to all data-related enquiries within 24 hours.

2 Data We Collect

rbajeee collects only the personal data that is necessary to provide you with a safe, functional, and compliant gaming experience. We do not collect data for the sake of it. Below is a breakdown of the categories of personal data rbajeee may hold about you:

Category Examples Why Collected
Identity Data Full name, date of birth, government ID number Account registration and age/identity verification
Contact Data Mobile number, email address Account communication, support, and security alerts
Financial Data bKash/Nagad/Rocket account number, transaction history Processing deposits and withdrawals via the rbajeee Wallet
Technical Data IP address, device type, browser, operating system Platform security, fraud prevention, and performance optimisation
Usage Data Games played, bets placed, session duration, pages visited Improving the rbajeee platform and responsible gaming monitoring
Communications Data Support chat logs, email correspondence Resolving queries and maintaining service quality records
Verification Documents Copies of national ID, proof of address, payment method proof KYC compliance and withdrawal verification

rbajeee does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required by law or responsible gaming obligations.

3 How We Collect Your Data

rbajeee collects personal data through several channels. Understanding how your data reaches us helps you stay informed and in control:

  • Direct registration: When you create a rbajeee account, you provide identity and contact data directly through the registration form.
  • Account activity: Every time you deposit, withdraw, place a bet, or play a game on rbajeee, usage and financial data is generated and recorded automatically.
  • Device and browser: Technical data is collected automatically when you access rbajeee via any device, including the rbajeee app or the website.
  • Customer support: When you contact rbajeee support by email or live chat, the content of those communications is recorded and stored.
  • Payment providers: When you transact through bKash, Nagad, or Rocket, rbajeee receives confirmation data from those providers to process your Wallet transactions.
  • Verification submissions: When you submit identity documents for KYC verification, those documents are collected and stored securely.
  • Cookies and tracking technologies: rbajeee uses cookies and similar technologies to collect technical and usage data automatically. See Section 6 for full details.

You are always in control. rbajeee will never collect data from you without a legitimate reason. If you have questions about a specific data collection point, contact [email protected] at any time.

4 Why We Use Your Data

rbajeee uses your personal data only for specific, legitimate purposes. We do not use your data for anything beyond what is described here. The main purposes for which rbajeee processes your personal data are:

  • Account management: To create, maintain, and secure your rbajeee account, including login authentication and password recovery.
  • Payment processing: To process deposits and withdrawals through the rbajeee Wallet and to maintain accurate transaction records.
  • Identity verification: To verify your age and identity in compliance with our legal obligations and to prevent underage access to rbajeee.
  • Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, money laundering, and other prohibited conduct on rbajeee.
  • Responsible gaming: To monitor gaming patterns and identify players who may need support, and to apply responsible gaming tools where appropriate.
  • Platform improvement: To analyse how players use rbajeee and to improve the performance, design, and game offering of the platform.
  • Customer support: To respond to your queries, resolve complaints, and maintain records of support interactions.
  • Legal compliance: To meet our obligations under applicable laws and regulations, including responding to lawful requests from regulatory or law enforcement authorities.
  • Marketing communications: To send you promotional offers and updates about rbajeee, where you have consented to receive such communications. You can opt out at any time.

Marketing opt-out: If you no longer want to receive promotional emails or messages from rbajeee, you can unsubscribe at any time by contacting [email protected] or using the unsubscribe link in any marketing email. Players who have activated self-exclusion will not receive any marketing communications from rbajeee.

5 Who We Share Your Data With

rbajeee does not sell your personal data to any third party. Full stop. However, there are limited circumstances in which rbajeee shares data with trusted third parties in order to operate the platform and meet legal obligations:

  • Payment processors: bKash, Nagad, Rocket, and other payment providers receive the minimum data necessary to process your Wallet transactions. These providers operate under their own privacy policies and data protection obligations.
  • Identity verification providers: rbajeee may use third-party KYC services to verify your identity documents. These providers are contractually bound to process your data only for verification purposes.
  • Technology and hosting providers: rbajeee uses secure cloud infrastructure and technology partners to operate the platform. These partners access data only as necessary to provide their services and are bound by strict data processing agreements.
  • Regulatory and law enforcement authorities: rbajeee may be required by law to disclose player data to relevant authorities. Such disclosures are made only where legally required and to the minimum extent necessary.
  • Anti-fraud and AML services: rbajeee may share data with anti-money laundering and fraud prevention services where required to protect the platform and its players.

All third parties with whom rbajeee shares data are required to handle that data securely and in accordance with applicable data protection requirements. rbajeee does not permit third parties to use your data for their own marketing or commercial purposes.

6 Cookies and Tracking Technologies

rbajeee uses cookies and similar tracking technologies on the website and in the rbajeee app. Cookies are small text files stored on your device that help rbajeee recognise you, remember your preferences, and understand how you use the platform.

  • Essential cookies: Required for the rbajeee platform to function. These include session cookies that keep you logged in and security cookies that protect your account. You cannot opt out of essential cookies.
  • Analytics cookies: Help rbajeee understand how players navigate the platform, which games are most popular, and where technical issues occur. This data is used in aggregate and does not identify individual players.
  • Preference cookies: Remember your settings and preferences on rbajeee, such as your preferred language or display settings.
  • Marketing cookies: Used to deliver relevant promotional content to you based on your activity on rbajeee. You can opt out of marketing cookies at any time through your browser settings.

You can manage cookie preferences through your browser settings at any time. Note that disabling certain cookies may affect the functionality of the rbajeee platform. rbajeee does not use cookies to track your activity on third-party websites.

7 Data Retention

rbajeee retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

  • Account data: Retained for the duration of your rbajeee account and for a period of up to 5 years after account closure, as required for legal and regulatory compliance.
  • Transaction records: Financial transaction data is retained for a minimum of 5 years in accordance with anti-money laundering regulations.
  • Identity verification documents: Retained for the duration of your account and for up to 5 years after closure.
  • Support communications: Retained for up to 3 years after the resolution of the relevant query or complaint.
  • Usage and analytics data: Retained in anonymised or aggregated form for platform improvement purposes. Identifiable usage data is retained for up to 2 years.

Account closure: If you close your rbajeee account, your personal data will not be deleted immediately. rbajeee is required to retain certain data for legal and regulatory purposes. You will be informed of the applicable retention period upon requesting account closure.

8 Your Rights Over Your Data

rbajeee respects your rights over your personal data. You have the following rights in relation to the data rbajeee holds about you:

  • Right of access: You can request a copy of the personal data rbajeee holds about you at any time.
  • Right to rectification: If any of your personal data held by rbajeee is inaccurate or incomplete, you have the right to request that it be corrected.
  • Right to erasure: In certain circumstances, you can request that rbajeee delete your personal data. Note that this right is subject to legal retention obligations.
  • Right to restrict processing: You can request that rbajeee limit the way it uses your data in certain circumstances.
  • Right to data portability: You can request that rbajeee provide your personal data in a structured, machine-readable format.
  • Right to object: You can object to rbajeee processing your data for marketing purposes at any time. You can also object to other forms of processing in certain circumstances.
  • Right to withdraw consent: Where rbajeee processes your data on the basis of your consent, you can withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

To exercise any of these rights, contact rbajeee at [email protected]. rbajeee will respond to all data rights requests within 24 hours and will aim to resolve them within 30 days. In complex cases, this period may be extended, and rbajeee will notify you if that is the case.

9 Data Security

rbajeee takes the security of your personal data seriously. The platform uses industry-standard technical and organisational measures to protect your data against unauthorised access, loss, destruction, or disclosure. These measures include:

  • 256-bit SSL encryption for all data transmitted between your device and rbajeee servers.
  • Encrypted storage of sensitive data including identity documents and financial information.
  • Strict internal access controls — only authorised rbajeee personnel can access player data, and only to the extent necessary for their role.
  • Regular security audits and vulnerability assessments of the rbajeee platform.
  • Two-factor authentication options for player accounts to prevent unauthorised access.
  • Continuous monitoring of rbajeee systems for suspicious activity or potential security incidents.

Despite these measures, no online platform can guarantee absolute security. If rbajeee becomes aware of a data breach that affects your personal data, we will notify you as required by applicable law and take immediate steps to contain and investigate the incident.

Your role in security: You can help protect your rbajeee account by using a strong, unique password, enabling two-factor authentication, and never sharing your login credentials with anyone. If you suspect your account has been compromised, contact [email protected] immediately.

10 Children's Privacy

rbajeee is strictly an 18+ platform. rbajeee does not knowingly collect personal data from anyone under the age of 18. If rbajeee discovers that a player is under 18, their account will be immediately suspended, all data will be handled in accordance with applicable child protection requirements, and the matter will be escalated appropriately.

If you believe that a minor has registered on rbajeee or that rbajeee has inadvertently collected data from a minor, please contact [email protected] immediately. rbajeee will investigate and take appropriate action without delay.

11 Changes to This Privacy Policy

rbajeee may update this Privacy Policy from time to time to reflect changes in the platform, applicable law, or data processing practices. When changes are made, the updated policy will be published on this page with a revised "Last updated" date. rbajeee will notify players of material changes via email or an in-platform notification where reasonably practicable.

Your continued use of rbajeee after any update to this Privacy Policy constitutes your acceptance of the revised version. If you do not agree with any changes, you should stop using rbajeee and may request account closure by contacting [email protected].

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way rbajeee handles your personal data, please get in touch:

Email: [email protected]
Data requests: [email protected] (subject: Data Request)
Response time: rbajeee aims to acknowledge all privacy enquiries within 24 hours.
Support hours: 24 hours a day, 7 days a week

For full details of your rights as a rbajeee player, see also the Terms and Conditions and the Responsible Gaming page. For answers to common account and payment questions, visit the FAQ.

How rbajeee Protects Your Data

Privacy at rbajeee isn't just a legal requirement — it's a commitment to every player on the platform. Here's what that looks like in practice.

End-to-End Encryption

Every piece of data you send to rbajeee — from your registration details to your Wallet transactions — is protected by 256-bit SSL encryption. Your information travels securely and is stored in encrypted form on rbajeee's servers. No plain-text storage, no shortcuts.

Zero Data Sales

rbajeee has never sold player data to a third party and never will. Your personal information is used only to operate your account, process your payments, and keep the platform safe. It is not a product. It is not shared with advertisers or data brokers under any circumstances.

You Control Your Data

rbajeee gives you real control over your personal data. You can request access to everything rbajeee holds about you, ask for corrections, request deletion where legally permitted, and opt out of marketing at any time. Your rights are real and rbajeee honours them within 24 hours.

Minimal Data Collection

rbajeee collects only what is genuinely needed to run your account and comply with legal requirements. There's no data harvesting for the sake of it. If rbajeee doesn't need a piece of information to serve you, it doesn't ask for it. Simple as that.

Responsible Gaming Monitoring

rbajeee uses usage data to monitor for signs of problematic gaming behaviour. This is one of the most important uses of your data — it helps rbajeee identify players who may need support and reach out proactively. Your data helps protect you, not just the platform.

24/7 Privacy Support

Got a question about your data? The rbajeee support team is available around the clock. Whether you want to know what data rbajeee holds, request a correction, or raise a concern about how your information has been handled, you'll get a response within 24 hours.

Join rbajeee

Play on a Platform That Respects Your Privacy

rbajeee is built for players who want fast games, fair odds, and a platform they can trust with their data. Register in under two minutes and fund your Wallet with bKash, Nagad, or Rocket.

18+ only. Please play responsibly. Responsible Gaming tools are available to all rbajeee players at any time.